Frequently Asked Questions


Do you offer a complimentary meet and greet?
Yes! I offer a one-hour Meet & Greet for all new clients. This allows me to meet you and your animals, discuss care routines, and tailor a service plan that suits your needs. Requested dates are held until the Meet & Greet takes place.

What areas do you service? I’m based on the Gold Coast and provide care for properties within a 40 km return trip from Nerang. If you’re unsure whether your property is within this area, please get in touch — I’m happy to provide a quote for locations further afield.

How far in advance should I book? To ensure availability, I recommend booking at least 2–6 weeks in advance, especially during school holidays and peak seasons. Be sure to schedule your Meet & Greet to confirm your quote and lock in your dates! We take bookings up to a year in advance.

Do you provide care for pets other than horses? Yes, I also provide experienced and loving care for birds, dogs, cats and farm animals,

How does the booking process work?

  1. Fill out the enquiry form with details about your animals, routines, and any special requirements.

  2. I’ll get back to you to organise a time for your complimentary Meet & Greet.

  3. During the Meet & Greet, we’ll walk through your property, discuss care routines, and confirm any special needs.

  4. After the Meet & Greet, I’ll provide a personalised quote and secure your booking.

When and how do I pay for services? An invoice will be sent upon completion of the booking. During peak periods or for extended stays, a deposit may be required. Lucky Horse Sittings accepts payment via EFT or online payments through Stripe.

Can I book regular visits or ongoing care? Yes, I’m happy to arrange ongoing care plans to suit your schedule. Please get in touch to discuss availability and personalised pricing.

What happens if my horse requires veterinary attention while I’m away? I will notify you of injuries or abnormalities big or small , in the event of an emergency, I will contact you immediately and follow your instructions, if you’re unavailable I will make my own judgement of the situation at hand. If necessary, I will liaise with your nominated veterinarian to ensure prompt care.

Are you insured? Yes! Lucky Horse Sitting is fully insured for peace of mind — yours and mine.

Do you have horses of your own? Not at the moment, I’m too busy looking after everyone else’s!